Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Fall River (KS); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Fall River, KS seeks an Emergency Medical Dispatcher. You will handle calls, verify locations and details, and determine response priorities using approved protocols. The role includes dispatch coordination and providing instructions to callers.

Applicants should have a high school diploma or equivalent; EMS dispatcher certification and CPR may be required. Training sponsorship and background checks are typical parts of the selection process.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient; location, callback number, and access details
• Ask approved questions about the patientC' condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred / required before appointment)

Job description

County Emergency Communications in Fall River, KS seeks an Emergency Medical Dispatcher. You will handle calls, verify locations and details, and determine response priorities using approved protocols. The role includes dispatch coordination and providing instructions to callers.

Applicants should have a high school diploma or equivalent; EMS dispatcher certification and CPR may be required. Training sponsorship and background checks are typical parts of the selection process.