Emergency Medical Dispatcher - Calm, Rapid Response

Emergency Telecommunicator Services; Mount Sidney (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education and certification

Shift premiums

Job summary

Emergency Telecommunicator Services in Mount Sidney, VA, seeks an Emergency Medical Dispatcher to handle calls, verify locations, assess patient needs, and coordinate EMS resources. You will apply established protocols to guide responders and ensure timely care.

Required is a high school diploma with CPR; EMT/paramedic credentials are not universally required. Training is often provided, with shifts including nights and weekends.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Decision making

Calm under pressure

Education

High School Diploma

Job description

Emergency Telecommunicator Services in Mount Sidney, VA, seeks an Emergency Medical Dispatcher to handle calls, verify locations, assess patient needs, and coordinate EMS resources. You will apply established protocols to guide responders and ensure timely care.

Required is a high school diploma with CPR; EMT/paramedic credentials are not universally required. Training is often provided, with shifts including nights and weekends.