Emergency Medical Dispatcher — 24/7 Ops & Training Benefits

Emergency Telecommunicator Services; Town of Gerry (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Gerry, NY. This role involves receiving medical emergency calls, verifying location and contact details, and assigning priority according to approved protocols.

Candidates typically have a high school diploma, may require CPR certification, and could be sponsored for training. Shift work, including nights and weekends, and overtime are common in this position.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Sponsorship for training may be provided.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Gerry, NY. This role involves receiving medical emergency calls, verifying location and contact details, and assigning priority according to approved protocols.

Candidates typically have a high school diploma, may require CPR certification, and could be sponsored for training. Shift work, including nights and weekends, and overtime are common in this position.