Emergency Medical Dispatcher - 24/7 Impact & Training

Emergency Telecommunicator Services; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services invites applications for Emergency Medical Dispatcher opportunities in Charleston. The role involves receiving medical emergency calls, confirming location and details, and coordinating ambulance resources in line with dispatch protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting call processing. A high school diploma or equivalent is required; CPR and dispatcher certifications may be

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Excellent communication

Calm under pressure

Active listening

Multitasking

Education

High school diploma or equivalent

EMD certification preferred

Job description

Emergency Telecommunicator Services invites applications for Emergency Medical Dispatcher opportunities in Charleston. The role involves receiving medical emergency calls, confirming location and details, and coordinating ambulance resources in line with dispatch protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting call processing. A high school diploma or equivalent is required; CPR and dispatcher certifications may be