Emergency Medical Dispatcher — 24/7 EMS Communications

County Emergency Communications; Ashland (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Ashland, OH seeks an Emergency Medical Dispatcher to support urgent medical responses. You will receive calls, verify locations, assign priorities, and coordinate ambulance resources following approved protocols.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with CPR certification often expected; EMT or paramedic credentials are not universally required depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Ashland, OH seeks an Emergency Medical Dispatcher to support urgent medical responses. You will receive calls, verify locations, assign priorities, and coordinate ambulance resources following approved protocols.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with CPR certification often expected; EMT or paramedic credentials are not universally required depending on the vacancy.