Emergency Medical Dispatcher — 24/7 Critical Support

Emergency Telecommunicator Services; Wolf Lake (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Wolf Lake, IL is seeking an Emergency Medical Dispatcher to handle urgent medical calls. You will gather patient and incident details, confirm locations, and set response priorities using approved protocols.

This role may require overnight, weekend, and holiday shifts, with overtime as needed. A high school diploma is commonly required; CPR certification may be required, and additional certifications vary by vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

Emergency Telecommunicator Services in Wolf Lake, IL is seeking an Emergency Medical Dispatcher to handle urgent medical calls. You will gather patient and incident details, confirm locations, and set response priorities using approved protocols.

This role may require overnight, weekend, and holiday shifts, with overtime as needed. A high school diploma is commonly required; CPR certification may be required, and additional certifications vary by vacancy.