Emergency Medical Dispatcher — 24/7 Critical-Response Hub

Emergency Telecommunicator Services; South Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in South Milwaukee seeks Emergency Medical Dispatchers to coordinate urgent medical responses. The role involves gathering incident details, establishing priorities, and supporting resource deployment, following approved protocols.

Responsibilities include receiving calls, confirming locations, guiding caller instructions, and relaying information to responders. A high school diploma and, if available, EMD certification and CPR training are commonly required;

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMD certification (emergency medical dispatcher)

Job description

Emergency Telecommunicator Services in South Milwaukee seeks Emergency Medical Dispatchers to coordinate urgent medical responses. The role involves gathering incident details, establishing priorities, and supporting resource deployment, following approved protocols.

Responsibilities include receiving calls, confirming locations, guiding caller instructions, and relaying information to responders. A high school diploma and, if available, EMD certification and CPR training are commonly required;