Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Brantwood (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Brantwood, WI is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, confirm locations, and establish response priorities using an agency-approved system.

As needed, you may provide approved instructions before responders arrive and coordinate ambulance resources. A high school diploma and CPR certification are commonly required; EMT credentials are not universal.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Employer may sponsor training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system and coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Brantwood, WI is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, confirm locations, and establish response priorities using an agency-approved system.

As needed, you may provide approved instructions before responders arrive and coordinate ambulance resources. A high school diploma and CPR certification are commonly required; EMT credentials are not universal.