Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Niagara (ND); On-site; USD 42,000 - 65,000; Full time

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical calls at Grand Forks Afb, ND. You will gather patient and incident information, establish response priorities, and coordinate EMS resources.

This role may include overnight shifts and overtime; training or certification as an Emergency Medical Dispatcher is often required, with CPR certification commonly expected.

Qualifications

• High school diploma or equivalent required.
• EMD certification or equivalent may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Communication

Multitasking

Resilience

Education

High School Diploma

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical calls at Grand Forks Afb, ND. You will gather patient and incident information, establish response priorities, and coordinate EMS resources.

This role may include overnight shifts and overtime; training or certification as an Emergency Medical Dispatcher is often required, with CPR certification commonly expected.