Emergency Medical Dispatcher — 24/7 Console Operator

Emergency Telecommunicator Services; Blue Mountain Lake (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Blue Mountain Lake, NY seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient details, establish response priorities, and coordinate responders using approved protocols and oversight requirements. The position may include overnight shifts, weekends, holidays, rotating schedules, and overtime.

Applicants typically need a high school diploma or GED, EMS dispatch training, CPR certification, and a willingness to work under

Qualifications

• High school diploma or GED required.
• EMS dispatch training or certification preferred.
• CPR certification may be required.
• Ability to follow protocols and maintain confidentiality.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Education

High school diploma or GED

Tools

EMS dispatch system

Job description

Emergency Telecommunicator Services in Blue Mountain Lake, NY seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient details, establish response priorities, and coordinate responders using approved protocols and oversight requirements. The position may include overnight shifts, weekends, holidays, rotating schedules, and overtime.

Applicants typically need a high school diploma or GED, EMS dispatch training, CPR certification, and a willingness to work under