Emergency Medical Dispatcher (24/7 Call Center)

911 Emergency Communications; Rose Bud (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Rose Bud, Arkansas seeks an Emergency Dispatcher to receive calls, confirm locations and access details, ask essential questions, determine priority and dispatch ambulance resources.

The position requires a High School diploma, CPR certification, and an Emergency Medical Dispatcher certification; EMT/paramedic credentials are not universally required. Training and certifications may be sponsored; overtime, nights, weekends are common.

Qualifications

• High school diploma or recognized equivalent
• CPR certification may be required
• Emergency Medical Dispatcher certification before appointment (may be required)

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Rose Bud, Arkansas seeks an Emergency Dispatcher to receive calls, confirm locations and access details, ask essential questions, determine priority and dispatch ambulance resources.

The position requires a High School diploma, CPR certification, and an Emergency Medical Dispatcher certification; EMT/paramedic credentials are not universally required. Training and certifications may be sponsored; overtime, nights, weekends are common.