Emergency Management and Operational Continuity Coordinator Senior

Atrium Health; Winston-Salem (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Atrium Health is seeking an experienced Emergency Management professional to lead hazard analyses and emergency operation planning. You will coordinate staff training, organize drills, and activate ICS during emergencies to ensure rapid response and regulatory readiness.

The role includes developing COOP plans, tracking compliance, and collaborating with regional coalitions. A strong regulatory background and NIMS familiarity are essential for success in this on-site position.

Qualifications

• Minimum five to seven years of related experience.
• Knowledge of CMS/TJC/DNV regulatory requirements.
• Familiarity with the National Incident Management System (NIMS).
• Experience with state medical facilities licensure requirements preferred.
• Bachelor’s degree in healthcare or related field required.

Responsibilities

• Develop and maintain HVAs and EOPs with updates.
• Monitor local compliance with Emergency Management regulatory requirements.
• Coordinate education and training for hospital staff on emergency procedures.
• Organize local drills and full-scale exercises to test response capabilities.
• Activate and manage the hospital ICS during emergencies.
• Facilitate debriefings and AARs after incidents.
• Draft and update COOP plans and training; track compliance.
• Ensure documentation and reporting of emergency management activities.
• Participate in regional healthcare coalitions and emergency planning committees.

Skills

MS Excel

MS Word

MS PowerPoint

MS Outlook

Regulatory knowledge

Education

Bachelor’s degree in Healthcare Administration or related field

Tools

ICS

HSEEP

CMS regulatory portals

Job description

• Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates.
• Monitors and coordinates local compliance activities for Emergency Management regulatory requirements (CMS, Joint Commission, OSHA, NFPA, etc.); maintains continuous state of readiness for surveys and for cause investigations by regulatory and accreditation bodies.
• Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications); organizes local drills and full-scale exercises to test response capabilities.
• Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies. May include periodic after hours/weekend/holiday on-call duties with emergency message communications during drills and incidents.
• Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation.
• Assists departments in drafting and updating COOP plans; coordinating COOP training and awareness campaigns; assessing and tracking plan compliance; facilitates and supports continuity drills, exercises and documentation of outcomes and improvement plans.
• Ensures documentation and reporting of emergency management activities.
• Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies.

Major Responsibilities

• Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates.
• Monitors and coordinates local compliance activities for Emergency Management regulatory requirements (CMS, Joint Commission, OSHA, NFPA, etc.); maintains continuous state of readiness for surveys and for cause investigations by regulatory and accreditation bodies.
• Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications); organizes local drills and full-scale exercises to test response capabilities.
• Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies. May include periodic after hours/weekend/holiday on-call duties with emergency message communications during drills and incidents.
• Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation.
• Assists departments in drafting and updating COOP plans; coordinating COOP training and awareness campaigns; assessing and tracking plan compliance; facilitates and supports continuity drills, exercises and documentation of outcomes and improvement plans.
• Ensures documentation and reporting of emergency management activities.
• Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies.

Licensure, Registration, And/or Certification Required

• None Required.
• ICS 100, ics 200, ics 700

Education Required

• Bachelor’s degree in Healthcare Administration, Emergency Management, Public Health, Business, Administration, Risk Management, Clinical or related discipline.

Experience Required

• Minimum five to seven years of experience in related discipline required; demonstrated knowledge of regulatory (including experience of at least one CMS/TJC/DNV survey) and regulatory agency code requirements, and the progressive application of those standards; National Incident Management System (NIMS); familiarity with state medical facilities licensure requirements preferred.

Knowledge, Skills & Abilities Required

• Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS and HSEEP programs
• Must be competent in working with MS Excel, Word, PowerPoint, Outlook.
• Solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management.

Physical Requirements And Working Conditions

• Work is primarily in office settings but includes time in clinical areas, command centers, and outdoor spaces. Exposure to healthcare operations, including patient care areas.
• Must be available for activation during emergencies, including infectious disease outbreaks, natural disasters, and mass casualty events. May work extended hours during incidents or exercises.
• Ability to walk, stand, and move around (inside and outside) hospital and healthcare facilities during drills, inspections, and emergencies.
• May need to lift or carry emergency supplies or equipment (typically up to 25-50 lbs.)
• Use of computers, radios, and emergency communication devices.
• Handling and organizing emergency kits, signage, and documentation.
• Ability to read plans, maps, and digital displays.
• Hear and respond to alarms, radio communications, and verbal instructions in noisy environments.
• May be required to respond during off-hours, weekends, or holidays.
• Must be able to work under stress during real emergencies or high-pressure drills.

Preferred Certification/License/Registration

• ICS-300
• ICS-400
• Certified Healthcare Emergency Professional (CHEP)
• Certified Emergency Manager (CEM)

Preferred Education

• Master’s degree preferred

Preferred Knowledge/Skills/Abilities

Competency in MS Planner and Teams.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.