Emergency Management and Business Continuity Program Manager

Avista Corporation; Spokane (WA); Hybrid; USD 88,000 - 163,000; Full time

Benefits offered by this job

Hybrid work options

Competitive benefits

Tuition assistance

Enhanced 401(k) match

Job summary

Avista Corporation seeks an experienced Emergency Management and Business Continuity Program Manager to lead enterprise-wide preparedness, resilience, and operational continuity initiatives from Spokane, WA.

You will develop an integrated all-hazards framework, align IT disaster recovery, coordinate training and exercises, and partner with leaders across business units and external partners to improve readiness and response capabilities.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Emergency Management, Security or related field required.
• CFCP and/or CBCP certification preferred.
• Effective and flexible written and verbal communication skills, including presentation and public speaking.
• Project Management or Program Management experience preferred.
• Demonstrated skill in organizing resources and establishing priorities required.
• Understanding of utility operations preferred.

Responsibilities

• Develop, implement, maintain, and continuously improve enterprise Emergency Management and Business Continuity plans, standards, tools, and documentation.
• Support all-hazards preparedness, mitigation, response, and recovery while maintaining alignment with Incident Command System and Emergency Operations Center frameworks.
• Develop program strategy, governance, priorities, performance measures, reporting practices, and multi-year improvement plans.
• Conduct business impact analyses and risk assessments; identify critical processes, dependencies, recovery requirements, limitations, and emerging risks.
• Align business continuity strategies with IT disaster recovery and cyber incident response capabilities, including recovery time and recovery point objectives.
• Design and evaluate training, tabletop, functional, and full-scale exercises; conduct after-action reviews and track corrective actions.
• Maintain program records, metrics, schedules, reports, and communications; provide leaders with readiness assessments and recommended actions.
• Oversee program tools and technologies, develop enterprise training resources, support plan administrators, and drive adoption across business units.

Skills

Communication

Public speaking

Project Management

Resource planning

Education

Bachelor’s degree in IT/Business Admin/Emergency Management

Job description

Emergency Management and Business Continuity Program Manager

Locations

Showing 1 location

Mission WA
Spokane, WA 992203727, USA

• Program Manager
• Full-Time
• Requisition #: EMERG005920

Description

Closes: November 23, 2026

Job Description
This position leads and supports the company’s enterprise Emergency Management and Business Continuity programs to strengthen organizational preparedness, resilience, and operational continuity. It develops, implements, sustains, and continuously improves an integrated all-hazards framework encompassing emergency preparedness, mitigation, response and recovery; business continuity; crisis and incident management; business impact analysis; IT disaster recovery alignment; training and exercises; and corrective action management. The role partners across all lines of business and with external agencies and community partners to help the company sustain critical operations and recover effectively from disruptive events.

Responsibilities

• Develop, implement, maintain, and continuously improve enterprise Emergency Management and Business Continuity plans, standards, tools, and documentation.
• Support all-hazards preparedness, mitigation, response, and recovery while maintaining alignment with Incident Command System and Emergency Operations Center frameworks.
• Develop program strategy, governance, priorities, performance measures, reporting practices, and multi-year improvement plans.
• Conduct business impact analyses and risk assessments; identify critical processes, dependencies, recovery requirements, limitations, and emerging risks.
• Align business continuity strategies with IT disaster recovery and cyber incident response capabilities, including recovery time and recovery point objectives.
• Design and evaluate training, tabletop, functional, and full-scale exercises; conduct after-action reviews and track corrective actions.
• Maintain program records, metrics, schedules, reports, and communications; provide leaders with readiness assessments and recommended actions.
• Oversee program tools and technologies, develop enterprise training resources, support plan administrators, and drive adoption across business units.
• Build relationships with internal leaders, plan owners, vendors, agencies, first responders, utilities, industry groups, and community partners.
• Represent the company in external forums, exercises, and regional initiatives; provide coordination or advisory support during significant incidents.
• Monitor requirements, leading practices, and industry trends, and implement improvements that strengthen resilience, safety, and operational continuity.

Requirements

• Bachelor’s degree from a regionally or nationally accredited college or university in Information Technology, Business Administration, Emergency Management, Security or related field required
• CFCP (Certified Functional Continuity Professional) and/or CBCP (Certified Business Continuity Professional) certification preferred
• Effective and flexible written and verbal communication skills, including presentation and public speaking required.
• Project Management or Program Management experience preferred.
• Demonstrated skill in organizing resources and establishing priorities required
• Understanding of utility operations preferred.
• Ability to establish goals and objectives, effectively plan work activities, schedules, priorities, and utilization of resources, and use appropriate technology to organize, synthesize, and communicate data
• Three (3) years progressively increasing responsibility in areas such as business continuity, disaster recovery, emergency management, security and technology contingency planning, including risk assessment and resilience planning activities, project/program management required

Responsibilities

• Develop, implement, maintain, and continuously improve enterprise Emergency Management and Business Continuity plans, standards, tools, and documentation.
• Support all-hazards preparedness, mitigation, response, and recovery while maintaining alignment with Incident Command System and Emergency Operations Center frameworks.
• Develop program strategy, governance, priorities, performance measures, reporting practices, and multi-year improvement plans.
• Conduct business impact analyses and risk assessments; identify critical processes, dependencies, recovery requirements, limitations, and emerging risks.
• Align business continuity strategies with IT disaster recovery and cyber incident response capabilities, including recovery time and recovery point objectives.
• Design and evaluate training, tabletop, functional, and full-scale exercises; conduct after-action reviews and track corrective actions.
• Maintain program records, metrics, schedules, reports, and communications; provide leaders with readiness assessments and recommended actions.
• Oversee program tools and technologies, develop enterprise training resources, support plan administrators, and drive adoption across business units.
• Build relationships with internal leaders, plan owners, vendors, agencies, first responders, utilities, industry groups, and community partners.
• Represent the company in external forums, exercises, and regional initiatives; provide coordination or advisory support during significant incidents.
• Monitor requirements, leading practices, and industry trends, and implement improvements that strengthen resilience, safety, and operational continuity.

Requirements

• Bachelor’s degree from a regionally or nationally accredited college or university in Information Technology, Business Administration, Emergency Management, Security or related field required
• CFCP (Certified Functional Continuity Professional) and/or CBCP (Certified Business Continuity Professional) certification preferred
• Effective and flexible written and verbal communication skills, including presentation and public speaking required.
• Project Management or Program Management experience preferred.
• Demonstrated skill in organizing resources and establishing priorities required
• Understanding of utility operations preferred.
• Ability to establish goals and objectives, effectively plan work activities, schedules, priorities, and utilization of resources, and use appropriate technology to organize, synthesize, and communicate data

Program Manager I:

• Three (3) years progressively increasing responsibility in areas such as business continuity, disaster recovery, emergency management, security and technology contingency planning, including risk assessment and resilience planning activities, project/program management required

Hiring Range: $88,336 to $114,838

Program Manager II:

• Seven (7) years progressively increasing responsibility in areas such as business continuity, disaster recovery, emergency management, security, and technology contingency planning, including risk assessment and resilience planning activities, project/program management required
• Comprehensive knowledge of budget principles, development, and administration

Hiring Range: $100,378 to $131,496

Other combinations of education and experience may be considered.

Hybrid work options are available for this role. The successful candidate will be required to work at our Spokane, Washington headquarters at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage
• Retirement benefits with an enhanced 401(k) match
• Incentive programs rewarding performance and contributions
• Competitive paid time off including holidays, personal days, and vacation
• Life and disability insurance for added peace of mind
• Wellness resources supporting mental and physical health
• Education and development support including tuition assistance
• Community giving programs encouraging employee engagement and impact
• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/ .

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $88,336 to $162,614. Questions regarding compliance with this requirement can be directed to [e-mail].

Pre-employment screening requirements

Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.

Avista’s Commitment to Equal Opportunity

Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at [e-mail] if you would like assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.