Emergency Fire Response Coordinator

ServiceMaster Clean of Fraser Valley; Town of Poland (NY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Flexible schedule

Competitive compensation

Opportunity for overtime

Paid time off

Job summary

A restoration service provider is seeking an Emergency Fire Response Coordinator to assist clients with fire damage. The ideal candidate is a retired firefighter or first responder with strong coordination and communication skills. Responsibilities include evaluating damage, coordinating with emergency services, and guiding clients through the restoration process. This role offers flexible scheduling and competitive compensation between $60,000 and $85,000 annually.

Qualifications

• Retired firefighter or emergency responder with experience handling fire-related disasters.
• Ability to assess damage and prioritize responses effectively.
• Understanding of fire restoration and insurance processes is a plus.

Responsibilities

• Act as the first point of contact for fire-damaged properties.
• Conduct initial site visits to evaluate fire and smoke damage.
• Coordinate emergency services through trusted vendors.
• Liaise with local fire departments for client support.
• Assist clients in understanding the restoration process.

Skills

Damage assessment

Coordination of emergency response

Strong communication

Leadership skills

Job description

Make an Impact After Your Firefighting Career!

Paul Davis of Lanier Isles is seeking a retired firefighter or experienced first responder to serve as our Emergency Fire Response Coordinator. This role is perfect for someone who understands fire damage emergencies and wants to continue helping people in their time of need.

Key Responsibilities

• Rapid Response Coordination – Act as the first point of contact for fire-damaged properties, responding quickly to client needs.
• Damage Assessment – Conduct initial site visits to evaluate fire, smoke, and water damage, providing guidance on next steps.
• Coordinate Emergency Services (Not Perform Board-Ups) – Arrange for emergency board-ups, roof tarping, and structural stabilization through trusted vendors.
• Liaison with Fire Departments & First Responders – Build and maintain strong relationships with local fire stations to assist homeowners and businesses post-fire.
• Client Support & Education – Help property owners understand the restoration process and connect them with necessary resources.
• Insurance & Restoration Coordination – Work with our internal restoration team and insurance adjusters to ensure a smooth claims process.

What We’re Looking For

• Retired firefighter or emergency responder with experience handling fire-related disasters.
• Strong ability to assess damage, prioritize response, and coordinate vendors.
• Excellent communication and leadership skills to support clients and emergency teams.
• Familiarity with fire restoration, property damage, and insurance processes (a plus but not required).
• Compassionate and service-oriented mindset.

Why Join Paul Davis of Lanier Isles

• Continue your legacy of service in a meaningful role.
• Flexible schedule and competitive compensation.
• Work with a dedicated team passionate about helping people recover from fire disasters.
• No hands-on manual labor—your expertise in coordinating emergency response is what matters most!

Flexible work from home options available.

Compensation: $60,000.00 - $85,000.00 per yearp>

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Some Potential Benefits May Include

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

• Opportunity for Overtime
• Paid Time Off
• Opportunity for Advancement
• Great Company Culture