Emergency Fire Dispatcher - Rapid Response & Communications

911 Emergency Communications; Fishers Landing (NY); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Overtime opportunities

Shift premiums

Job summary

911 Emergency Communications seeks qualified fire dispatchers to coordinate responses to fires, rescues, and other emergencies within Fishers, NY. You will receive incident information, verify locations, alert units, and maintain clear radio communication under demanding conditions.

Candidates should have a high school diploma or equivalent, and may need fire dispatch or EMS training. Ongoing certification and education are expected to support efficient operations and safety.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Documentation

Data entry

Attention to detail

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications seeks qualified fire dispatchers to coordinate responses to fires, rescues, and other emergencies within Fishers, NY. You will receive incident information, verify locations, alert units, and maintain clear radio communication under demanding conditions.

Candidates should have a high school diploma or equivalent, and may need fire dispatch or EMS training. Ongoing certification and education are expected to support efficient operations and safety.