Emergency Fire Dispatcher: Rapid Incident Coordination

County Emergency Communications; East Aurora (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in East Aurora, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain continuous radio communications with responding crews, often working overnight shifts, weekends, and holidays.

A high school diploma or GED is commonly required; some employers offer entry-level training while others seek experienced dispatchers with fire communications

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps reading

Education

High school diploma or GED

Tools

Dispatch software

Job description

County Emergency Communications in East Aurora, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain continuous radio communications with responding crews, often working overnight shifts, weekends, and holidays.

A high school diploma or GED is commonly required; some employers offer entry-level training while others seek experienced dispatchers with fire communications