Emergency Fire Dispatcher & Incident Communicator

County Emergency Communications; Southwest Harbor (ME); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications seeks a Fire Dispatcher to coordinate emergency responses in Southwest Harbor, ME. You will receive incident reports, verify locations, alert stations, and monitor status while maintaining precise data and clear radio communication.

The role requires the ability to work with computer systems, maps, and radio equipment, and to stay calm and focused through high-pressure incidents. Evening and overnight coverage may be required.

Qualifications

• Clear radio communication and organized information handling are essential.
• Ability to operate computer systems and maps with accuracy.
• Demonstrated composure under pressure in emergency scenarios.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and risks; relay information to responders.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Record dispatch times, unit movements, and incident updates.
• Coordinate mutual-aid communications when needed.

Skills

Radio communication

Data entry accuracy

Maps proficiency

Calm under pressure

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications seeks a Fire Dispatcher to coordinate emergency responses in Southwest Harbor, ME. You will receive incident reports, verify locations, alert stations, and monitor status while maintaining precise data and clear radio communication.

The role requires the ability to work with computer systems, maps, and radio equipment, and to stay calm and focused through high-pressure incidents. Evening and overnight coverage may be required.