Fire Communications Dispatcher — 24/7 Incident Coordination

911 Emergency Communications; Enfield (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in West Enfield, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires precise information handling, clear radio communication, and adherence to established response plans and directions from supervising personnel. Overtime and irregular shifts may be required to cover major incidents.

Qualifications

• High school diploma or GED is commonly required; some agencies provide instruction.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear radio communication

Organizational skills

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication equipment

Job description

911 Emergency Communications in West Enfield, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires precise information handling, clear radio communication, and adherence to established response plans and directions from supervising personnel. Overtime and irregular shifts may be required to cover major incidents.