Emergency Fire Dispatcher – Critical Incident Communications

County Emergency Communications; Gainesville (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Job summary

County Emergency Communications in Gainesville, GA is seeking Fire Dispatcher staff to coordinate emergency responses and maintain critical incident data. The role emphasizes precise data entry, radio communications, and situational awareness across fire service resources.

Dispatchers must verify locations, update incident details, and coordinate with responding crews while adhering to established procedures and shift requirements, including potential overnight and holiday coverage.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek trained dispatchers.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Map reading

Computer literacy

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications in Gainesville, GA is seeking Fire Dispatcher staff to coordinate emergency responses and maintain critical incident data. The role emphasizes precise data entry, radio communications, and situational awareness across fire service resources.

Dispatchers must verify locations, update incident details, and coordinate with responding crews while adhering to established procedures and shift requirements, including potential overnight and holiday coverage.