Vital Fire Communications Dispatcher (24/7 Ops)

Emergency Telecommunicator Services; Douglasville (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Douglasville, GA, seeks fire dispatchers to coordinate emergency responses and maintain critical communications with responding crews. The role emphasizes accurate data entry, radio discipline, and following established incident procedures.

Applicants should have a high school diploma or GED, basic dispatch training, and comfort with computer systems. Shifts may include nights, weekends, and holidays and require reliability under pressure.

Qualifications

• High school diploma or GED required.
• Fire communications training or certification preferred.
• Experience with computer systems and data entry.
• Ability to monitor radio channels and coordinate units.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps and navigation

Clear thinking under pressure

Education

High school diploma or GED

Tools

Dispatch software

Computer systems

Radio equipment

Job description

Emergency Telecommunicator Services in Douglasville, GA, seeks fire dispatchers to coordinate emergency responses and maintain critical communications with responding crews. The role emphasizes accurate data entry, radio discipline, and following established incident procedures.

Applicants should have a high school diploma or GED, basic dispatch training, and comfort with computer systems. Shifts may include nights, weekends, and holidays and require reliability under pressure.