Emergency Fire Dispatcher — Critical Communications Role

911 Emergency Communications; Hancock (VT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

Hancock Fire Department in Hancock, VT is seeking capable Fire Dispatchers to coordinate responses to fires, rescues and hazardous conditions. You will receive incident details, alert resources, and maintain radio communications with responding crews.

Eligible applicants typically hold a high school diploma or GED. Training in fire communications may be required, and staff may work overnight, weekends, holidays, or overtime to support major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

Hancock Fire Department in Hancock, VT is seeking capable Fire Dispatchers to coordinate responses to fires, rescues and hazardous conditions. You will receive incident details, alert resources, and maintain radio communications with responding crews.

Eligible applicants typically hold a high school diploma or GED. Training in fire communications may be required, and staff may work overnight, weekends, holidays, or overtime to support major incidents.