Critical Fire Dispatcher: Fast-Paced Communications

911 Emergency Communications; West Wardsboro (VT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications is seeking qualified Fire Dispatchers for opportunities in West Wardsboro, Vermont. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, relay critical information, and maintain clear radio communications with responding crews.

A high school diploma or GED is typically required; some positions may require fire dispatch certification or EMS dispatch training.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Calm under pressure

Attention to detail

Education

High school diploma or GED

Fire dispatch certification/EMS training

Tools

Maps

Computer systems

Radio equipment

Job description

911 Emergency Communications is seeking qualified Fire Dispatchers for opportunities in West Wardsboro, Vermont. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, relay critical information, and maintain clear radio communications with responding crews.

A high school diploma or GED is typically required; some positions may require fire dispatch certification or EMS dispatch training.