Emergency Fire Dispatcher — Critical Communications Pro

Emergency Telecommunicator Services; Richland (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks a dedicated Fire Dispatcher in Richland, MO. You will receive incident details, document them, and coordinate with responding crews to ensure rapid, accurate communications.

The role demands organized information handling and clear radio communication, with certification or training often required for specialized assignments. Shift work and on-call coverage may apply.

Qualifications

• High school diploma or GED required.
• Experience with computer systems and accurate data entry is helpful.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Comfort with maps and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and report risks accurately.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources per procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Organizational skills

Radio communication

Attention to detail

Education

High school diploma or GED

Tools

Fire dispatch software

Maps and GIS

Job description

Emergency Telecommunicator Services seeks a dedicated Fire Dispatcher in Richland, MO. You will receive incident details, document them, and coordinate with responding crews to ensure rapid, accurate communications.

The role demands organized information handling and clear radio communication, with certification or training often required for specialized assignments. Shift work and on-call coverage may apply.