Fire Dispatcher

Emergency Telecommunicator Services; Richland (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks a dedicated Fire Dispatcher in Richland, MO. You will receive incident details, document them, and coordinate with responding crews to ensure rapid, accurate communications.

The role demands organized information handling and clear radio communication, with certification or training often required for specialized assignments. Shift work and on-call coverage may apply.

Qualifications

• High school diploma or GED required.
• Experience with computer systems and accurate data entry is helpful.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Comfort with maps and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and report risks accurately.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources per procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Organizational skills

Radio communication

Attention to detail

Education

High school diploma or GED

Tools

Fire dispatch software

Maps and GIS

Job description

Fire Dispatcher Opportunities in Richland

Fire Dispatchers help coordinate responses to fires, rescue incidents, hazardous conditions, and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.

Position Details

• Duty Location: {airport_name}, Richland, MO
• Employer: The hiring fire service or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

What You May Do

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and employment assessments
• Pass additional pre-employment evaluations when specified
• Complete required fire dispatch training and supervised instruction