Emergency Fire Dispatcher — 24/7 Shifts & Benefits

911 Emergency Communications; Elkin (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime pay

Job summary

911 Emergency Communications in Elkin, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. You will document incidents, verify locations, and alert appropriate resources while maintaining clear radio communication with responding crews.

This role requires organized information handling and adherence to established response plans, with dispatch certification or EMS training often preferred for specialized assignments.

Qualifications

• High school diploma or GED required; dispatch training preferred.
• Fire dispatch certification and EMS dispatcher coursework may be required for some assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Clear radio communication

Organizational skills

Attention to detail

Calm under pressure

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Tools

Computer systems

Maps

Radio communications

Job description

911 Emergency Communications in Elkin, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. You will document incidents, verify locations, and alert appropriate resources while maintaining clear radio communication with responding crews.

This role requires organized information handling and adherence to established response plans, with dispatch certification or EMS training often preferred for specialized assignments.