Emergency Fire Dispatcher — 24/7 Shifts & Benefits

Emergency Telecommunicator Services; Bonham (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance benefits

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks Fire Dispatchers to coordinate responses to fires, rescues and emergencies. You will receive incident information, alert resources, and maintain clear communication with responding crews.

The role requires strong data handling, radio discipline, and familiarity with dispatch protocols. Training and certifications may be required for advanced postings; candidates should be ready for unpredictable schedules and all-hours staffing.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or related training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Map reading

Multitasking

Education

High school diploma or equivalent

Tools

Fire dispatch software

Job description

Emergency Telecommunicator Services seeks Fire Dispatchers to coordinate responses to fires, rescues and emergencies. You will receive incident information, alert resources, and maintain clear communication with responding crews.

The role requires strong data handling, radio discipline, and familiarity with dispatch protocols. Training and certifications may be required for advanced postings; candidates should be ready for unpredictable schedules and all-hours staffing.