Emergency Fire Dispatcher 24/7 Response Leader

911 Emergency Communications; Victoria (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

911 Emergency Communications in Victoria, IL is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions and other emergencies. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

The role requires organized information handling, accurate data entry, maps and familiarity with computer systems.

Qualifications

• High school diploma commonly required.
• Completing dispatch training or certifications may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma

Job description

911 Emergency Communications in Victoria, IL is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions and other emergencies. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

The role requires organized information handling, accurate data entry, maps and familiarity with computer systems.