Emergency Fire Dispatcher - 24/7 Ops & Impact

County Emergency Communications; Benton Township (KS); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime / shift premiums

Job summary

County Emergency Communications in Benton, KS seeks a Fire Dispatcher to coordinate responses to fires, rescues and hazards. You’ll receive incident information, alert resources, and maintain communications with responding crews to ensure timely actions.

The role requires strong radio communication, organized data handling, and adherence to incident plans. On-site work with rotating shifts, including nights and weekends, is typical.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Organizational skills

Education

High school diploma or equivalent

Tools

Computer systems

Dispatch software

Job description

County Emergency Communications in Benton, KS seeks a Fire Dispatcher to coordinate responses to fires, rescues and hazards. You’ll receive incident information, alert resources, and maintain communications with responding crews to ensure timely actions.

The role requires strong radio communication, organized data handling, and adherence to incident plans. On-site work with rotating shifts, including nights and weekends, is typical.