Emergency Fire Dispatcher – 24/7 Incident Response

911 Emergency Communications; Pen Argyl (Northampton County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime and shift premiums

Job summary

911 Emergency Communications in Pen Argyl, PA seeks Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident details, alert resources, and maintain radio communications with responding crews.

This role may include overnight shifts, weekends, holidays, and overtime, with staffing for major incidents. A high school diploma or GED is commonly required, along with comfort using computer systems and maps.

Qualifications

• High school diploma or GED required; some employers offer entry-level instruction.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry accuracy

Organizational skills

Multitasking under pressure

Education

High school diploma or GED

Job description

911 Emergency Communications in Pen Argyl, PA seeks Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident details, alert resources, and maintain radio communications with responding crews.

This role may include overnight shifts, weekends, holidays, and overtime, with staffing for major incidents. A high school diploma or GED is commonly required, along with comfort using computer systems and maps.