Emergency Fire Dispatcher — 24/7 Ops & Critical Alerts

911 Emergency Communications; Reading (Berks County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Reading, PA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, with duties that may include overnight, weekend, and holiday coverage.

Qualifications

• High school diploma or GED required; dispatch training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Multitasking

Education

High school diploma or GED

Job description

911 Emergency Communications in Reading, PA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, with duties that may include overnight, weekend, and holiday coverage.