Emergency Fire Dispatcher — 24/7 Communications Pro

911 Emergency Communications; Philadelphia (Philadelphia County); On-site; USD 42,000 - 68,000; Full time

Job summary

911 Emergency Communications in Philadelphia, PA seeks talented Fire Dispatchers to coordinate emergency responses and support firefighting resources. You will handle incident information, communicate with responding crews, and follow established procedures to ensure rapid, accurate dispatch.

Responsibilities include verifying locations, alerting stations, monitoring radio channels, and recording updates. A high school diploma is commonly required; related certifications may be preferred.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Emergency communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Philadelphia, PA seeks talented Fire Dispatchers to coordinate emergency responses and support firefighting resources. You will handle incident information, communicate with responding crews, and follow established procedures to ensure rapid, accurate dispatch.

Responsibilities include verifying locations, alerting stations, monitoring radio channels, and recording updates. A high school diploma is commonly required; related certifications may be preferred.