Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Missouri; On-site; USD 42,000 - 68,000; Full time

Job summary

911 Emergency Communications is seeking Fire Dispatchers in Mercer, MO. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, maintaining communication with responding crews and updating incident details in real time.

The role requires organized information handling, clear radio communication, and adherence to established response plans under the direction of authorized personnel. Shift work, including nights and weekends, may be required.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking Fire Dispatchers in Mercer, MO. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, maintaining communication with responding crews and updating incident details in real time.

The role requires organized information handling, clear radio communication, and adherence to established response plans under the direction of authorized personnel. Shift work, including nights and weekends, may be required.