Emergency Fire Dispatcher — 24/7 Critical Communications

County Emergency Communications; Cliffside Park (NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Cliffside Park, NJ is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert resources, and maintain radio discipline and documentation.

Work requires sharp data entry, map familiarity, and calm communication; candidates may need fire dispatch or EMS training and relevant certifications depending on assignments. Shift work includes overnights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Cliffside Park, NJ is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert resources, and maintain radio discipline and documentation.

Work requires sharp data entry, map familiarity, and calm communication; candidates may need fire dispatch or EMS training and relevant certifications depending on assignments. Shift work includes overnights, weekends, and holidays.