Emergency Fire Dispatcher: 24/7 Communications Pro

Emergency Telecommunicator Services; Cypress Lake (FL); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Cypress, FL handles dispatch for fire services, coordinating resources and maintaining radio contact with responding crews. Dispatchers manage incident details and follow established response plans under supervision.

Applicants should have a high school diploma or equivalent, be comfortable with computer systems, maps, and radio communications, and may require fire dispatch certification or EMS dispatch training for certain roles.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Data entry accuracy

Maps literacy

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Data entry

Job description

Emergency Telecommunicator Services in Cypress, FL handles dispatch for fire services, coordinating resources and maintaining radio contact with responding crews. Dispatchers manage incident details and follow established response plans under supervision.

Applicants should have a high school diploma or equivalent, be comfortable with computer systems, maps, and radio communications, and may require fire dispatch certification or EMS dispatch training for certain roles.