Emergency Fire Dispatcher — 24/7 Communications

Emergency Telecommunicator Services; Joppatowne (MD); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Joppa, MD is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert appropriate resources, and maintain continuous communication with responding crews.

This role requires organized information handling, clear radio communication, and accurate data entry. You will work with maps and computer systems, follow approved response plans, and adapt to shifting

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Accurate data entry

Map reading

Computer systems familiarity

Attention to detail

Education

High school diploma or equivalent

Tools

Radio equipment

Maps

Computer systems

Job description

Emergency Telecommunicator Services in Joppa, MD is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert appropriate resources, and maintain continuous communication with responding crews.

This role requires organized information handling, clear radio communication, and accurate data entry. You will work with maps and computer systems, follow approved response plans, and adapt to shifting