Emergency Fire-Dispatch Specialist – 24/7 Shifts

Emergency Telecommunicator Services; West Warwick (RI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance access

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in West Warwick, RI, is seeking Fire Dispatchers to coordinate emergency responses, alert resources, and maintain communications with responding crews. The role emphasizes organized information handling, radio precision, and adherence to established plans.

Applicants should have a high school diploma or GED; fire dispatch certification or EMS/incident-management training may be required for specific assignments.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Data entry accuracy

Radio communication

Maps reading

Education

High school diploma or GED

Fire dispatch certification or EMS training

Job description

Emergency Telecommunicator Services in West Warwick, RI, is seeking Fire Dispatchers to coordinate emergency responses, alert resources, and maintain communications with responding crews. The role emphasizes organized information handling, radio precision, and adherence to established plans.

Applicants should have a high school diploma or GED; fire dispatch certification or EMS/incident-management training may be required for specific assignments.