Emergency Fire Dispatch Specialist

County Emergency Communications; Glenwood (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

retirement programs

paid leave

professional development

Job summary

County Emergency Communications in Glenwood, IA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident data, alert resources, and maintain radio communications with responding crews.

Ideal candidates handle information accurately, work in a structured environment, and comply with established response plans. Training may be provided for entry‑level applicants and some roles require dispatch certification or EMS coursework.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Fire dispatch certification or related coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Calm under pressure

Clear radio communication

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

County Emergency Communications in Glenwood, IA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident data, alert resources, and maintain radio communications with responding crews.

Ideal candidates handle information accurately, work in a structured environment, and comply with established response plans. Training may be provided for entry‑level applicants and some roles require dispatch certification or EMS coursework.