Emergency Fire Dispatch Specialist

County Emergency Communications; Elma (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Elma, IA is seeking Fire Dispatcher to coordinate responses to fires, rescues and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires methodical information handling, clear radio communication, and adherence to established response plans and directions from authorized personnel. Shifts may include overnight, weekends, holidays, overtime.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Dispatcher duties

Education

High school diploma or GED

Job description

County Emergency Communications in Elma, IA is seeking Fire Dispatcher to coordinate responses to fires, rescues and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires methodical information handling, clear radio communication, and adherence to established response plans and directions from authorized personnel. Shifts may include overnight, weekends, holidays, overtime.