Emergency Fire Communications Dispatcher

County Emergency Communications; Glenside (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Glenside, PA is seeking a Fire Dispatcher who coordinates responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans. Dispatchers may need fire communications training or EMS incident-management coursework for specialized assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

County Emergency Communications in Glenside, PA is seeking a Fire Dispatcher who coordinates responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans. Dispatchers may need fire communications training or EMS incident-management coursework for specialized assignments.