Fire Communications Dispatcher - 24/7 Emergency Ops

County Emergency Communications; Willow Grove (PA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Willow Grove, PA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires calm, precise data entry, maps, and reliable radio operation. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch training or EMS dispatch coursework may be required for certain assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.
• Certification in fire dispatch may be required for some vacancies.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Verbal communication

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications in Willow Grove, PA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires calm, precise data entry, maps, and reliable radio operation. Fire dispatch certification or EMS dispatch training may be required for certain assignments.