Emergency Dispatcher: Police/Fire/EMS (Multi-Agency)

Public Safety Dispatch Network; Buffalo (IA); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network in Buffalo, IA seeks Police/Fire/EMS dispatcher professionals to coordinate emergency responses across agencies. You will process calls, verify incidents, and assign units using approved response plans.

Successful candidates have a high school diploma, excellent communication, and the ability to prioritize under pressure. Training, certifications, and shift work including nights and weekends are common, with confidentiality and background checks often required.

Qualifications

• High school diploma or GED commonly required.
• Experience with public safety dispatching is preferred.
• Credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Prioritization

Team coordination

Education

High school diploma or GED

Tools

Radio dispatch systems

Job description

Public Safety Dispatch Network in Buffalo, IA seeks Police/Fire/EMS dispatcher professionals to coordinate emergency responses across agencies. You will process calls, verify incidents, and assign units using approved response plans.

Successful candidates have a high school diploma, excellent communication, and the ability to prioritize under pressure. Training, certifications, and shift work including nights and weekends are common, with confidentiality and background checks often required.