Emergency Dispatcher: Police, Fire & EMS (East Boston)

National Public Safety Careers; Boston (MA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave and EAP

Job summary

National Public Safety Careers is seeking Police/Fire/EMS Dispatcher opportunities in East Boston. The role involves coordinating emergency responses across law enforcement, fire services, and EMS within a combined communications environment.

Dispatchers must understand procedures, priorities, and authority boundaries, working in a focused and fast-paced setting. Duty location is East Boston, MA, with pay provided per year.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross‑training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Job description

National Public Safety Careers is seeking Police/Fire/EMS Dispatcher opportunities in East Boston. The role involves coordinating emergency responses across law enforcement, fire services, and EMS within a combined communications environment.

Dispatchers must understand procedures, priorities, and authority boundaries, working in a focused and fast-paced setting. Duty location is East Boston, MA, with pay provided per year.