Emergency Dispatcher I/II — Essential Public Safety (On-Site)

Prince George's County Public Schools; Bowie (MD); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Prince George’s County Government is seeking qualified applicants for Public Safety Emergency Dispatcher I/II (Grade P16/P18) in the Public Safety Communications Division. The role requires handling 9-1-1 dispatch, data entry, and coordination with police, fire, and EMS from a secure on-site center in Bowie, MD.

Minimum qualifications include a HS diploma or GED, 18+ with dispatcher experience, and the ability to work rotating 12-hour shifts under high pressure. Bilinguals encouraged to apply.

Qualifikationen

• High school diploma or GED required.
• Must be 18+ years old with 1 year of dispatcher/public safety experience or equivalent.
• Ability to work 12-hour rotating shifts in a high-stress environment.

Aufgaben

• Dispatch police, fire, and EMS units to calls and provide pre-arrival instructions.
• Enter and manage data in PSC systems; coordinate with agencies.
• Operate 9-1-1 and non-emergency telephone systems and monitor multiple screens.
• Work on-site at primary or backup centers and maintain communication protocols.

Kenntnisse

Two-way radio experience

High-pressure environment

Data entry speed

Ausbildung

High school diploma or GED

Tools

Automatic Call Distribution (ACD) 9-1-1 system

GIS mapping tools

Computer Aided Dispatch (CAD)

Jobbeschreibung

Prince George’s County Government is seeking qualified applicants for Public Safety Emergency Dispatcher I/II (Grade P16/P18) in the Public Safety Communications Division. The role requires handling 9-1-1 dispatch, data entry, and coordination with police, fire, and EMS from a secure on-site center in Bowie, MD.

Minimum qualifications include a HS diploma or GED, 18+ with dispatcher experience, and the ability to work rotating 12-hour shifts under high pressure. Bilinguals encouraged to apply.