Emergency Dispatch Specialist – Public Safety Communications

Regional 911 Intake Solutions; Los Alamitos (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Los Alamitos, CA. The role involves receiving emergency and nonemergency requests, documenting locations and details, and routing calls to officers according to priority and agency procedures.

Dispatchers often work in a continuous operations environment, with shifts including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent; training may be provided for entry-level vacancies.
• May require police dispatch certifications or agency-specific credentials.
• Must type accurately and understand spoken information for radio communications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Los Alamitos, CA. The role involves receiving emergency and nonemergency requests, documenting locations and details, and routing calls to officers according to priority and agency procedures.

Dispatchers often work in a continuous operations environment, with shifts including nights, weekends, and holidays.