Emergency Dispatch Specialist | Public Safety

National Public Safety Careers; Palos Heights (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

National Public Safety Careers is seeking Police Dispatcher opportunities in Palos Heights, IL. The role involves receiving emergency and nonemergency calls, documenting incidents, and coordinating with officers to ensure rapid, accurate responses.

Ideal candidates have a high school diploma, typing accuracy, and clear radio communication. The position may involve shift work, confidentiality requirements, and ongoing training for records access and statutory guidelines.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing speed

Radio communication

Multitasking

Education

High school diploma

Job description

National Public Safety Careers is seeking Police Dispatcher opportunities in Palos Heights, IL. The role involves receiving emergency and nonemergency calls, documenting incidents, and coordinating with officers to ensure rapid, accurate responses.

Ideal candidates have a high school diploma, typing accuracy, and clear radio communication. The position may involve shift work, confidentiality requirements, and ongoing training for records access and statutory guidelines.