Emergency Communications Dispatcher - Fast-Paced Public Safety

National Public Safety Careers; La Harpe (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher in La Place, IL. The role involves processing requests, verifying locations, and coordinating responders using dispatch systems.

It emphasizes accuracy, calm communication, and adherence to security and training standards. Applicants should possess a high school diploma and be prepared for shift work, including nights or weekends, with potential overtime during emergencies.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication, and multitasking abilities are essential.
• Certifications vary by service area and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma

Tools

CAD systems

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher in La Place, IL. The role involves processing requests, verifying locations, and coordinating responders using dispatch systems.

It emphasizes accuracy, calm communication, and adherence to security and training standards. Applicants should possess a high school diploma and be prepared for shift work, including nights or weekends, with potential overtime during emergencies.