Emergency Dispatch Specialist — Impact & Training

National Public Safety Careers; Keystone (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

National Public Safety Careers seeks Police Dispatchers in Keystone, IA. Dispatchers support law enforcement by taking calls, coordinating radio communications, and handling records duties as assigned.

This role involves receiving emergency and nonemergency requests, documenting locations and details, and coordinating with officers and neighboring agencies. A high school diploma is commonly required, and on-the-job training or prior dispatch experience may be needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Radio communication

Geography knowledge

Education

High School Diploma

Job description

National Public Safety Careers seeks Police Dispatchers in Keystone, IA. Dispatchers support law enforcement by taking calls, coordinating radio communications, and handling records duties as assigned.

This role involves receiving emergency and nonemergency requests, documenting locations and details, and coordinating with officers and neighboring agencies. A high school diploma is commonly required, and on-the-job training or prior dispatch experience may be needed.