Emergency Dispatch Specialist

National Public Safety Careers; Algona (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

National Public Safety Careers in Algona, IA is seeking Police Dispatcher opportunities to support law enforcement operations. Duties include taking calls, dispatching, and maintaining records while coordinating with multiple agencies.

The role requires accurate information handling, quick decision-making, and familiarity with jurisdictional geography. Training and certifications may be required, with varied shifts and potential overtime depending on agency needs.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

National Public Safety Careers in Algona, IA is seeking Police Dispatcher opportunities to support law enforcement operations. Duties include taking calls, dispatching, and maintaining records while coordinating with multiple agencies.

The role requires accurate information handling, quick decision-making, and familiarity with jurisdictional geography. Training and certifications may be required, with varied shifts and potential overtime depending on agency needs.