Emergency Communications Dispatcher

National Public Safety Careers; Anamosa (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid leave

Employee assistance

Continuing education

Job summary

National Public Safety Careers is seeking Police Dispatchers for opportunities in Anamosa, IA. Dispatchers handle emergency and nonemergency requests, document locations and descriptions, assign calls, monitor officer status, and relay updates.

Roles may involve nights, weekends, holidays, and overtime depending on staffing. A high school diploma or equivalent is commonly required; training may be provided for entry level.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Active listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

CJIS access

Job description

National Public Safety Careers is seeking Police Dispatchers for opportunities in Anamosa, IA. Dispatchers handle emergency and nonemergency requests, document locations and descriptions, assign calls, monitor officer status, and relay updates.

Roles may involve nights, weekends, holidays, and overtime depending on staffing. A high school diploma or equivalent is commonly required; training may be provided for entry level.