Emergency Dispatch & Records Clerk

Golden Route Operations, LLC; Cotati (CA); On-site; USD 48,000 - 59,000; Full time

Job summary

City of Cotati seeks a Police Dispatcher/Clerk to receive and process routine and emergency calls, dispatch police units, and manage data in CAD/RMS systems. The role involves coordinating with agencies, training staff, and handling clerical duties in a fast-paced environment.

Requires a high school diploma and the ability to work varied shifts, including holidays and overtime. Strong communication and record-keeping skills are essential for this essential public safety position.

Qualifications

• Two years of work experience involving public contact and record keeping.
• High school diploma or equivalent.
• Experience with law enforcement dispatching and CAD systems is desirable.

Responsibilities

• Receive and process routine and emergency calls, including 911 and alarms.
• Dispatch police units and monitor status of field units.
• Enter, retrieve, and use data in CAD, RMS and other systems.
• Assist in training of less experienced personnel.

Skills

Calm under pressure

Multitasking

Communication skills

Data entry

Education

High school

Tools

CAD system

RMS system

CLETS

Job description

City of Cotati seeks a Police Dispatcher/Clerk to receive and process routine and emergency calls, dispatch police units, and manage data in CAD/RMS systems. The role involves coordinating with agencies, training staff, and handling clerical duties in a fast-paced environment.

Requires a high school diploma and the ability to work varied shifts, including holidays and overtime. Strong communication and record-keeping skills are essential for this essential public safety position.